TERMS & CONDITIONS


RETURNS & EXCHANGES
We use standard international sizes to help you pick the perfect size.
However, if you would still like to exchange a product for another size,
then please notify us by email within 48 hours of the product being delivered.
You may then return it to us at 
STORM OFFICIALE, C-178 Defence Colony , New Delhi 110024
within one week.
In such cases, the customer will have to write in to info@stormofficiale.com and a prompt response is guaranteed from our end. We do not entertain refund &  cancellation requests. Items bought on SALE will not be exchanged or returned.

SHIPPING POLICY 
You will be informed of shipping charges at checkout. We endeavour to
ensure that all deliveries in India are delivered within 5 working days, depending on the location. Delivery timelines for overseas shipping vary based on location. Please note there may arise unforeseen situations that can cause delays. Shipment time of the order starts from the day of receipt of the payment against it. Though we use some of India's largest logistics companies for shipping, we are bound in coverage by their reach. In case your address is in a location not served by them we will contact you to do our best to find an alternative solution to make your goods reach you.

SECURITY & PRIVACY POLICY 
STORM is committed to protecting the privacy of visitors to
this site (the "Site"). At STORM, we want you to have an enjoyable shopping experience. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy as set forth in this Privacy Policy. The nature of the information collected (if any), is simply to allow us to contact you should you choose to or for us to contact you on the basis of a business
relation you establish by purchasing or making an order online. This is solely for the purpose of being able to follow up on any order that you may initiate on this site. The information stored does NOT include any financial details, other than details related to purchase or interest of products by you, and
is purely restricted to order, contact and preferences. We strictly do NOT capture or store any account or card numbers. We may collect your session, contact and order information on our server and on your browser in the form of session storage or cookies. We will NOT share it with any third party, other than those necessary to make the delivery of the product to you, marketing material to you and improvement purposes. We may send marketing material in the form of emails or common digital mediums, to your contact information also. We may also study your spending patterns to improve our service offering. STORM reserves the right to make alterations to this policy in the future without notice.

This Privacy Policy applies to the Site. You agree that your use of the Site signifies your assent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Site